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Interactive Voice Response

Embark on a transformative journey of customer engagement with Pingbix Interactive Voice Response (IVR) solutions. Our innovative IVR system goes beyond automated phone menusβ€”it's a dynamic platform designed to streamline customer interactions, enhance caller experiences, and leave a lasting impression. Elevate your customer service with Pingbix IVR.

What is IVR?

IVR stands for Interactive Voice Response. It is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. IVR systems can respond with pre-recorded or dynamically generated audio to direct users on how to proceed. They are commonly used for customer service lines, automated banking systems, and other applications where large call volumes are expected.

Design intuitive customer experience flows

Build call flows in minutes with our drag-and-drop interface and delight your customers to keep them coming back.

Give your business a virtual mobile identity.

Apply for a virtual number of your own and get set up fast, without a SIM card.

Upgrade your voice services with the in-app call.

Communicate with your customers easily and make your brand immediately recognizable, through one-click branded audio calls, available from your existing app, instead of using GSM calls.

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