Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu.
Pingbix provides automated customer support over interactive voice recognition, or route them to the appropriate agent or salesperson with click-to-call.
Be there for your customers when they need you. Give your customer care the voice it deserves, literally.
Build a scalable voice experience with the API that’s connecting millions around the world.
To build campaigns that scale well
To protect customers’ and agents’ privacy
For maximized agents’ productivity
To let people connect to your brand
To optimize availability and handle high call volumes effectively
To retrieve, playback, store and share call recordings for quality and training
Automate outbound and support calls with Voice AI
Build call flows in minutes with our drag-and-drop interface and delight your customers to keep them coming back.
Apply for a virtual number of your own and get set up fast, without a SIM card.
Communicate with your customers easily and make your brand immediately recognizable, through one-click branded audio calls, available from your existing app, instead of using GSM calls.