IVR - Pingbix

The Trusted Communication as a platform service

Interactive Voice Response

Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu.

Pingbix provides automated customer support over interactive voice recognition, or route them to the appropriate agent or salesperson with click-to-call.

Realize the power of voice communications

Personal Touch

Simple Setup

Be there for your customers when they need you. Give your customer care the voice it deserves, literally.

Launch IVR support and voice campaigns in just a few simple steps with our simple, intuitive flow builder.

Voice communication that’s as easy as talking

Build a scalable voice experience with the API that’s connecting millions around the world.

Robust voice APIs

To build campaigns that scale well

Call Masking

To protect customers’ and agents’ privacy

Progressive Dialer

For maximized agents’ productivity

Click-to-Call

To let people connect to your brand

Intelligent Agent Routing

To optimize availability and handle high call volumes effectively

Call Recordings

To retrieve, playback, store and share call recordings for quality and training

Highly buildable solutions to get you connected

Automate outbound and support calls with Voice AI

Design intuitive customer experience flows

Build call flows in minutes with our drag-and-drop interface and delight your customers to keep them coming back.

Give your business a virtual mobile identity.

Apply for a virtual number of your own and get set up fast, without a SIM card.

Upgrade your voice services with the in-app call.

Communicate with your customers easily and make your brand immediately recognizable, through one-click branded audio calls, available from your existing app, instead of using GSM calls.