Streamline your communication across all the stages of healthcare and improve user experience
Deliver human-centered digital health experiences at scale with Twilio’s proven platform for omnichannel engagement and APIs for healthcare and life sciences.
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Power all healthcare communications with one integrated platform
Enable personalized experiences at scale with the leading engagement platform for healthcare and life sciences. Pingbix helps you build and quickly deploy trusted, HIPAA-eligible communications solutions that put people first – all built upon your existing infrastructure.
Reimagine health with seamless engagement
Appointment management
Missed appointments cost US hospitals $150 billion per year. Pingbix makes it easy to build HIPAA-compliant solutions with healthcare APIs for automating scheduling and appointment management to reduce no-shows and protect revenue.
- Let patients confirm, cancel, or reschedule via SMS, voice, portals, and triggered calls Boost patient satisfaction with seamless communications over voice, text, and chat based on preferences Boost patient satisfaction with seamless communications over voice, text, and chat based on preferences
- Boost patient satisfaction with seamless communications over voice, text, and chat based on preferences
- Boost patient satisfaction with seamless communications over voice, text, and chat based on preferences
Virtual Care
A full 39% of patients had a virtual consultation in 2021. Twilio’s video APIs for healthcare and life sciences let you offer the convenient telehealth and hybrid care that feels like an in-person visit…
- Schedule and send SMS reminders for video visits
- Tailor intake processes for insurance and billing, build virtual waiting rooms, and share pre-visit educational content
- Include caregivers and interpreters for optimal engagement and outcomes
Cloud-based contact center
3 in 4 people say they want more personalized healthcare. Pingbix allows you to build cloud-based contact centers for healthcare and life sciences. Empower agents and care teams with relevant patient data for personalized support at scale that reduces costs and handling times.
- Enable support from any device using one cloud-based, programmable platform
- Support agents with comprehensive patient data, custom-built applications, and automations
- Let patients pay bills over the phone or in self-serve flows
Omnichannel care management
An estimated 90% of US healthcare spend goes to managing chronic conditions. Pingbix helps you scale tailored care across a diversity of channels and populations with automated workflows and relevant data, for consistent experiences with a personal touch.
- Automate notifications, reminders, and education to encourage wellness
- Enhance care with remote monitoring, message tracking, and caregiver support
- Offer seamless message to voice interactions with low-latency two-way calling
A leader in health and life sciences engagement
Explore resources and innovative solutions
Health organizations trust Pingbix to deliver seamless omnichannel communications, plus the resources to accelerate your shift to the cloud.
- Pay-as-you-go pricing
- HIPAA-eligible offerings
- Reliable, secure platform
- Customizable solutions
Deliver connected, modern experiences with one omnichannel platform
Pingbix is a world-leading platform for customer engagement with solutions for healthcare and life sciences. Only pay for what you use with flexible pay-as-you-go pric
