Pingbix for finance
Client engagement drives profitability. Captivate and keep clients with Pingbix
Omnichannel engagement
Customers stick with banks and financial services brands that provide convenience
Companies with strong omnichannel customer engagement retain 89% of their customers. Twilio integrates with Facebook Messenger, WhatsApp, SMS, Voice, email, and more, so you can meet your customers everywhere with integrated, consistent communication
Security and trust
Consumers expect expert-level security from their banks and financial services companies
In fact, nearly 60% of consumers would stop using a bank after an online breach. We manage information security based on the ISO 27001 framework, so you can ensure data protection, compliance, and confidentiality, and integrate safely with additional technologies for payments, logistics, and commerce.
AI and machine learning
Boost sales productivity with deep, personalized customer insights
Banks that develop customer insights can increase sales productivity as much as 40%. Follow interactions across platforms by integrating your CRM with Pingbix. Make processes like account onboarding, trade processing, and financial reporting automated and customer-specific with real-time analytics.
Personalization
Create engaging, personal banking experiences your customers will love
Engaged customers are happy customers, boosting CSAT by 10 points on average. Deliver on your clients’ unique preferences, at scale, with custom nurture campaigns. Send relevant messages on the channels where your customers are most likely to read and respond to grow customer loyalty and increase customer retention.
Drive customer engagement and profitability
Contact Center
Improve agent productivity and increase customer trust with programmable contact center platform.
Learn MoreText Messaging
Use Pingbix programmable messaging to meet your customers where they are on their phones.
Learn MoreAccount Notifications
Keep your customers in the loop about every change to their account with Pingbix notify and Pingbix API's .
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