Pingbix for finance

Client engagement drives profitability. Captivate and keep clients with Pingbix

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Omnichannel engagement

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Customers stick with banks and financial services brands that provide convenience

Companies with strong omnichannel customer engagement retain 89% of their customers. Twilio integrates with Facebook Messenger, WhatsApp, SMS, Voice, email, and more, so you can meet your customers everywhere with integrated, consistent communication

Security and trust

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Consumers expect expert-level security from their banks and financial services companies

In fact, nearly 60% of consumers would stop using a bank after an online breach. We manage information security based on the ISO 27001 framework, so you can ensure data protection, compliance, and confidentiality, and integrate safely with additional technologies for payments, logistics, and commerce.

AI and machine learning

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Boost sales productivity with deep, personalized customer insights

Banks that develop customer insights can increase sales productivity as much as 40%. Follow interactions across platforms by integrating your CRM with Pingbix. Make processes like account onboarding, trade processing, and financial reporting automated and customer-specific with real-time analytics.

Personalization

Create engaging, personal banking experiences your customers will love

Engaged customers are happy customers, boosting CSAT by 10 points on average. Deliver on your clientsโ€™ unique preferences, at scale, with custom nurture campaigns. Send relevant messages on the channels where your customers are most likely to read and respond to grow customer loyalty and increase customer retention.

Drive customer engagement and profitability

Contact Center

Improve agent productivity and increase customer trust with programmable contact center platform.

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Text Messaging

Use Pingbix programmable messaging to meet your customers where they are on their phones.

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Account Notifications

Keep your customers in the loop about every change to their account with Pingbix notify and Pingbix API's .

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