AI-Powered Voice & IVR Solutions That Scale with Your Business
Brands using our AI-powered voice platform reduce drop-offs by 40%, cut costs by 25%, and scale campaigns effortlessly with predictive analytics built in.
The Pingbix Advantage in Voice & IVR
Pingbix isn’t just about making calls - it’s about creating measurable outcomes. Our clients achieve higher efficiency, better engagement, and lower operational costs by leveraging a robust, analytics-first voice platform.
99%
Call Connectivity
Intelligent routing ensures calls reach the right person without fail.
40%
Lower Drop-Offs
Smart flows keep customers engaged until resolution.
3X
Faster Campaign Setup
Pre-built templates help enterprises launch IVR in days, not weeks.
25%
Operational Savings
Automated IVR flows reduce agent workload and cost per call.
Comprehensive Voice & IVR Services
Every communication use case was handled through automation, analytics, and measurable results.
OBD Campaigns
Broadcast voice campaigns at scale with pre-recorded messages, delivering 45% higher response rates than SMS-only campaigns.
Inbound IVR
Guide customers through self-service menus or direct them to agents, reducing average wait times by 35%.
Call Masking
Protect privacy by masking numbers, helping logistics and ride-hailing brands cut fraud cases by 20%.
Click-to-Call / Missed Call
Let customers connect instantly via a missed call or one-click button, driving 30% more verified leads.
Surveys & Feedback IVR
Automate customer feedback collection with voice prompts, resulting in 2X higher survey completions compared to email forms.
Call Pacing
Optimize outbound dialer flows with pacing algorithms, enabling call centers to achieve 50% better agent utilization.
Developer-Friendly APIs That Deliver Scale
Pingbix Voice API makes it simple to launch, track, and scale IVR campaigns with measurable analytics and enterprise reliability.
Real-Time Analytics
Monitor answered, missed, and dropped calls instantly, helping businesses optimize campaigns with 25% greater efficiency.
Seamless Integrations
Connect IVR flows with CRMs, ERPs, or custom apps - enterprises cut manual reporting effort by 30%.
Scalable Architecture
Handle thousands of concurrent calls with 99.9% uptime, ensuring peak campaigns run without disruption.