The AI-Driven Platform for Smarter Conversations
At Pingbix, we don’t just connect businesses and customers - we solve real pain points with AI-powered CPaaS. From reducing drop-offs to driving measurable ROI, we deliver communication that is faster, smarter, and proven to scale.
Trusted by 350+ businesses worldwide..
Communication Felt Broken.
Digital communication was cluttered - manual processes, fragmented APIs, and slow responses left businesses frustrated. Customers felt unheard, conversions slipped away, and opportunities were lost. What brands needed was not more noise, but intelligent tools built for speed, trust, and scale.
A Platform Built for Outcomes.
Pingbix was designed to tackle real business pain points head-on. By fusing automation, analytics, and AI, we transform communication into a measurable growth engine. From SMS and Voice to WhatsApp, Email, and RCS, we empower brands to engage smarter across every channel.
The Future of AI Engagement.
We envision communication where AI personalizes every message, automates repetitive tasks, and turns insights into action. For businesses, it means fewer drop-offs, higher retention, and more conversions. For customers, it means experiences that are faster, seamless, and more meaningful at every touchpoint.
We Live By Our Values
Our values guide every decision - from solving client pain points to innovating with AI. They keep us grounded, human, and relentlessly focused on outcomes.
Customer-First Always
We start with listening - every feature, every solution comes from solving a real customer challenge, not chasing trends.
Bold with AI
We experiment fearlessly, pushing AI to turn ambitious ideas into tangible impact that moves the needle for our clients.
Win Together
Success isn’t solo. We celebrate shared victories with our clients, teams, and partners - because growth multiplies when it’s collective.
Integrity in Action
Transparency isn’t negotiable. From secure data handling to honest communication, we build trust as the foundation for every relationship.
Ownership Mindset
We don’t pass the buck. Every project is ours to see through, ensuring results that compound into long-term value.
Move with Purpose
We value speed, but not at the cost of direction. Acting fast only matters when it drives meaningful, lasting outcomes.
Milestones on Track
The Beginning
Founded as Colortext Digital Solutions Pvt. Ltd. on April 16, 2018, we started as a core messaging brand.
Strengthening the Base
Introduced SMPP protocol services, building the foundation for high-volume enterprise messaging.
A New Identity
Rebranded as Pingbix in October, transitioning from an A2P provider into a full-fledged CPaaS company.
Expanding Ecosystem
Built plugin integrations with Pabbly, HubSpot, MoEngage, CleverTap, LeadSquared, and WebEngage - making communication simpler for growing businesses.
True Omnichannel
Launched WhatsApp Business API and Live Agent support, transforming Pingbix into a complete omnichannel platform.
Breaking New Ground
Expanded portfolio with Email and IVR, while becoming a trusted Microsoft and Meta Tech Partner.
Going Global
Ventured into International SMS and RCS services, positioning Pingbix as an emerging global CPaaS leader.
The AI Leap
Sharpened focus on AI-driven communication - helping brands move from messaging to measurable engagement outcomes.
"Pingbix began with a simple idea to make communication human and meaningful. Every milestone reflects our clients’ trust, our team’s passion, and our commitment to innovation. With AI shaping the future, we’ll keep building connections that truly matter."
Gaurav Sinha
Founder & CEO
