SMSAllows organizations to utilize SMS messaging for customer support, recruiting, sales and more.
VoiceBuilds voice automation into digital customer journeys, Help your business integrate voice automation
EmailTransform the way your business communicate with emails and stay connected with your team
WhatsApp BusinessConnect with your customers easily by using tools to automate, sort and quickly respond to messages.
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Marketing AutomationsHelp marketers to capture leads, develop relationships, and move prospects through the sales funnel
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Live ChatThe Fastest Way To Help Your Customers & Get More Business is through live chat
MagentoUse modern, drag-and-drop tools to quickly create site content without developer support.
Shopify Helps to payments, logistics, marketing, and customer support for business growth
Zapier integrate the web applications customers use
Woo-commerceSet up your WooCommerce account to share your website events
Opencart highly customizable open source ecommerce platform for revenue growth
E-commercePotent segmentations to promote cross and upselling
FinanceTake already proven and efficient tech to the next level
TravelCustomized web experience for each and any explorer
HealthcareUnified and omnichannel data put to utilization
Web HostingPresent contrasting communication based on history
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Travel service system IVR has inbuilt speech recognition, which identifies customers with a voice and queries and processes them further to the working professionals or their assistant.
As Pingbix is a leading business communication suite, it makes sure to make its customers travel smooth and fun. To ensure all of it, customers are provided with their assistant who directs them about everything, and all the details of customers are verified and secured through Standard API.
Multiple platforms to interact with customers are available like Chatbot, Live Chat, Email, and SMS, helping customers clear their doubts about their traveling journey.
This helps manage all the customers' complaints and queries regarding their traveling destiny and all other formalities over SMS, Email, Calls, and chat. Every question is assigned a unique id, which is tracked until its closure.
The customer can directly interact with the professional for their refunds or book their required options over Livechat or Phone calls. Refund complaints will be registered at that very moment and will e tracked until it's completed.
Customers will be notified about their departure time, arriving time, and all other details over Notifications, SMS, or Email. Customers can also directly question the professional if they have any queries of their own.
Send notifications to customers without delay on their preferred channel using an automatic failover system for reliable delivery with out any travel interruption.
Customers have to come across many formalities before planning their travel from departure time to their security. All of it has to be kept in mind before finalizing anything. To solve all of the mess, Pingbix comes to the rescue; all the queries and all the formalities are sorted and are provided to the customers according to their needs.
We pay about 40% less for SMS, Pingbix has given us the industry's most advanced direct communication tool. OTP services are really failed proof, we used to get 2% failure rate, now it's improved drastically.
Pingbix team have shown first class commitment to developing robust solutions for our complex business needs. Communication has always been prompt, and the turnaround time on issue resolution continues to impress me.
I am truly happy with pingbix service. Whenever I had a question they answered it without delay. With extreme professionalism and outstanding customer service,Pingbix team helped us to resolve our problems with extreme diligence.
We’re ready to help you design the perfect communication experiences for your customers.